Careers At Lax.com

Lax.com is the top internet reseller in lacrosse. We are also the leading content provider of NCAA lacrosse statistics, national video coverage of college and high school, game photos and more. Our warehousing operation in Norwalk, CT is a state of the art fulfillment center. We boast the fastest delivery of the largest selection of lacrosse gear and apparel in the industry. Our business is rapidly expanding on a national and international level and we are constantly looking for energetic personnel to help us as we expand.  If you think you would be a great fit send your resume to dnorris@lax.com.

 

Current positions that are available:

POSITION TITLE: Client Service Representative

Are you competitive, sports minded and willing to be a member of a growing team? LAX.com is a top internet re-seller in lacrosse located in Norwalk, CT. With a decade of experience, we are a single source supplier to the lacrosse community as well as the leading content provider of NCAA lacrosse statistics, national video coverage, game photos and more. These are the reasons that Lax.com continues to sit atop the lacrosse community as the recognized leader in content and gear.  If you ever played lacrosse and you are interested in growing with a company that plans to grow the game this is the job for you! College grads are welcome to apply!

Essential Job Requirements:

This is a full-time on-site role for a Team Client Service Representative based in Norwalk, CT. The Team Client Service Representative will be responsible for managing team store execution, providing follow up to customers about their specific orders, excellent customer service, and utilizing analytical skills to drive growth and success.

Qualifications

  • Exceptional customer service and relationship-building skills
  • Excellent written and verbal communication skills
  • Ability to work collaboratively with cross-functional teams
  • Customer communications for store open/store closed/production issues/shipping updates
  • Collaborate with warehouse team on packing & delivery execution
  • Assist with any problem production errors and tracking solutions
  • Maintain customer records by updating account information in a timely manner in NetSuite
  • Use of SalesForce for client management
  • Contribute to team effort by accomplishing related tasks with positive result
  • Lacrosse experience is nice, but not mandatory.

LAX.com offers a competitive salary and benefits package, including medical/dental, a flexible schedule and a fun working environment right in the heart of South Norwalk! 

To be considered for this position you must submit a resume to dnorris@lax.com
Job Type: Full-time - In Person, Norwalk CT

POSITION TITLE: Associate - Operations

The Team Sales Division at Lax.com sells custom and stock products directly to programs through online team stores and bulk orders. The Associate will provide support to the sales team in the production and fulfillment of these orders. This position will be responsible for facilitating: Approvals, purchasing, inventory management, and production coordination.

Purchasing

  • Accurately place orders on B2B websites
  • Create and manage purchase orders in ERP system
  • Create and manage vendors and contact information in ERP system

Intventory Management

  • Build assembly items and create work orders for jobs in production
  • Adjust inventory and utilize job costing to assign costs
  • Build and manage products and pricing with bin location tracking in ERP

Production Coordination

  • Coordinate arrival of product from each manufacturer prior to expected print date
  • Adjust sales order items and price in ERP system
  • Interface with design team on art approval status for custom jobs
  • Communicate with warehouse team on project specifications and pack schedule for custom jobs
  • Coordinate solutions for missing items

Skills

  • Strong attention to detail
  • Problem Solver
  • Proficient in Microsoft Excel
  • Highly organized
  • Experience in Netsuite or other ERP preferred
  • Experience in Salesforce or other CRM preferred
  • Hungry, self-starter eager to grow with a fast growing company

LAX.com offers a competitive salary and benefits package, including medical/dental, a flexible schedule and a fun working environment right in the heart of South Norwalk! 

To be considered for this position you must submit a resume to M.libertino@lax.com
Job Type: Full-time - In Person - Norwalk, CT

 

Job Title: Creative Designer
About The Job:
Full Time - Norwalk CT
Lax.com is seeking a talented Creative Designer to develop and implement industry-leading
concepts and designs for our websites, social media, email campaigns, and other marketing
initiatives. The Creative Designer will create and execute marketing assets, ensuring top-level
design and marketing execution. This role is crucial in positioning Lax.com as a leader in the
lacrosse industry. We are looking for someone with creative excellence, expert graphic design
abilities, a strong sense of branding, and the capability to meet tight deadlines.
About The Candidate:
The ideal candidate for this role will seamlessly blend creative innovation with managerial
precision to ignite best-in-class marketing creativity and design. You'll be great at coming up
with exciting new ideas while sticking to deadlines and getting things done on time. You'll love
balancing creative energy with clear planning, bringing both big ideas and practical work to
every project. If you love pushing creative limits and delivering high-quality results, we want to
hear from you.
Responsibilities:
● Create, design, and execute best-in-class marketing assets and deliverables for product
launches, promotions, and key initiatives across social media, email, websites, and
more.
● Elevate Lax.com's marketing deliverables to establish leadership within the lacrosse
industry. Collaborate with senior leadership & department leads to develop and maintain
style guides and visual design standards for Lax.com's family of brands and channels.
● Collaborate in production of photography & videography at key shoots to ensure media
deliverables meet creative standards.
● Co-manage the department’s digital asset library, ensuring all media is correctly
uploaded, organized, and easily accessible for generating marketing assets.
● Work closely with Agency & Vendor partners to ensure seamless creative partnerships,
design consistency, and best-in-class creatives.
● Partner with the Marketing Team to ensure timely deployment of assets across digital
channels like social media, email, websites, and more.
Requirements:
● Bachelor's Degree in Creative/Graphic Design or a related field.
● 2 years of experience in a Creative/Graphic design role within a marketing or agency
environment, preferred but not required.
● Strong design sense, shown through a portfolio of recent work.

● Expert level proficiency in design tools like Adobe Photoshop & Illustrator, Canva, ect..
● Ability to be a creative leader for the marketing team.
● Confidence to present design ideas and lead creative discussions with the marketing
team.
● Ability to understand and follow creative briefs for design and project needs.
● Ability to brainstorm and explore new ideas for design concepts.
● Engage in regular research and development to create innovative designs.
● Ability to organize creative concepts into idea boards for a steady flow of new concepts.
● Skills in photography and videography, plus but not required
● General knowledge of lacrosse or an interest in sporting goods marketing.
● Comfortable designing occasional presentations.
We offer competitive compensation packages designed to attract top talent. While we prefer on-
site presence at our South Norwalk, CT office to foster team collaboration and synergy, remote
work options are available, and compensation will be based on the overall package, including
location and role requirements.
About lax.com:
Lax.com is a premier online retailer specializing in lacrosse equipment and apparel. With a wide
range of products from leading brands, Lax.com caters to players of all levels, from beginners to
professionals. The company is dedicated to providing exceptional customer service and expert
advice to help athletes enhance their performance on the field. Join Lax.com and be part of a
dynamic team passionate about the sport of lacrosse.